General Terms:

We may from time to time update these Terms & Policies and invite you to review this page periodically. In the event these Terms & Policies change, we will inform you by posting updated Terms & Policies on this website. All changes will go into effect on the date that is posted in our Terms & Policies; any new Terms & Policies will apply to all past and current users of this website and will replace any prior Terms & Policies.

Refund Policy:

All sales are final.

We do our best to assure that your order arrive in perfect condition. Upon receipt of your package, please inspect all items thoroughly for obvious or inconsistencies of your order. If your product is found to be defective, please contact us by email or calling 228-497-0649 without undue delay. All claims must be accompanied by an explanation of the complaint/problem and filed with us within 2 business days of receipt of the terms. Items accepted for refund or return must be in pristine condition, in their complete and undamaged original packing. No refunds or exchanges will be given for products that are damaged, or whose original packaging is damaged.

Shipping & handling charges are non-refundable.

Please contact us before returning any item and we will be happy to assist you.

Privacy Policy:

At Mitchell Templates, we respect our customers and understand that you are concerned about privacy. When you order from us, we collect your name, address, e-mail address, phone number and credit card number (including expiration date) and retain a record of your purchases. We utilize this information only for processing your orders, maintaining communication with you regarding your account.

Mitchell Templates is strongly committed to confidentiality of all customer information. Information gathered for the purpose of creating, processing and completing your order is maintained with strict confidentiality. We will never sell, rent or share your information with any outside third parties.

Shipping Information:

Mitchell Templates ships UPS Ground, unless otherwise specified.